FAQ

Materials

Our products are crafted from sustainable, plant-based materials that have been engineered and reinforced with advanced polymers for enhanced strength and durability. What sets our creations apart is our exclusive, formulated blend of renewable resources — including sugarcane, wheat fibres, and coconut fibres — resulting in a distinctive composition rarely found in the marketplace. This unique approach allows us to deliver designs that are both innovative and resilient. We continue to invest in research and development, expanding our material range to push the boundaries of sustainable design.

Sizing Details

With our newly upgraded production capabilities, we can now fabricate designs up to 1 metre wide and 1.6 metres high. This expanded scale opens the door to an exciting range of possibilities, from monumental sculptural lighting installations to large-scale architectural features. Whether your vision is for a striking centrepiece or a commanding statement piece, we welcome all enquiries for projects of every size.

Colour & Finishes

Our in-house colour testing and pigment development capabilities give us complete creative control over the aesthetic of each piece. From subtle tonal variations to bold, statement colours, we can customise your design to perfectly suit its environment. We also offer a variety of surface finishes, including gloss, matt, and pearl, for a truly tailored result. Share your Pantone references with us, and we will be happy to provide a custom quotation.

Care Instructions

For routine maintenance, gently clean using a soft, slightly damp cloth or an air duster to remove dust and debris. Avoid using chemical cleaning agents, abrasive pads, or alcohol-based products, as these can damage the finish and surface texture.

Recommended Bulbs

Our lampshades are designed exclusively for LED bulbs. LEDs emit very low heat, making them ideal for our materials while also consuming up to 80% less energy than traditional bulbs. This ensures both the longevity of your shade and a further commitment to energy efficiency.

Shipping to the EU

European Shipping & Brexit Regulations:

When shipping products to European Union (EU) countries, customs charges and Value Added Tax (VAT) may apply upon delivery. VAT rates vary between 17% and 27%, depending on the country. These charges are the responsibility of the recipient and are collected by local customs authorities. For detailed information on each country’s VAT rate and shipping charges, please contact Etsy or your local customs office.

Custom Charges & VAT (EU & Outside):

Customs charges — also referred to as duties or tariffs — are fees imposed on imported goods by the destination country. Recipients of imported goods are responsible for paying any applicable VAT or customs charges at the time of delivery